Publications
2025
Lars Witell, Poja shams, Amie Gustafsson, Joanna Pilawa, Aku Valtakoski
(2025)
2024
Aku Valtakoski, Besma Glaa
(2024)
Journal of Service Management, Vol. 35, p. 66-108
(Article in journal)
2022
Joanna Pilawa, Aku Valtakoski, Lars Witell
(2022)
12th SERVSIG Conference, University of Strathclyde
(Conference paper)
Jon Engström, Olof Norin, Serge de Gosson de Varennes, Aku Valtakoski
(2022)
Journal of Service Management, Vol. 33, p. 50-78
(Article in journal)
Joanna Pilawa, Lars Witell, Aku Valtakoski, Per Kristensson
(2022)
Journal of Retailing and Consumer Services, Vol. 67, Article 102962
(Article in journal)
